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Return Policy:

 

Last day to return Summer Session textbooks for a refund is June 3, 2024.

All purchases after June 3, 2024 are final sales.


Return Policy Details:

  • Original sales receipt is required for all returns
  • Refund in the original form of payment.
  • New books must be returned in original condition, free from any writing, highlighting, creases, bent corners, damaged pages, etc.
  • Textbook purchases with supplements and access codes must be returned complete and unopened.
  • Access codes/eBooks are non-refundable once activated.
  • Shrink wrapped textbooks and course packets must be returned unopened and unused.
  • If mailing books back, it is at the student's expense. Package must be postmarked by due date above.
  • Shipping & handling charges are non-refundable.
  • All returns are at the discretion of the RCTC Bookstore staff.
  • General merchandise returns must be made within 10 days of purchase accompanied by receipt and in original condition, with original tags attached.

Non-returnable items:

  • Calculators
  • Ear buds
  • Umbrellas
  • Any opened electronic item
  • Any opened supply item 
  • Notebooks
  • Opened plastic-wrapped textbooks and merchandise

Online Shipping Orders:


Inaccurate Packages:

  • Packages with order inaccuracies must be reported to [email protected] within 3 days of the delivery date

Damaged Packages:

  • Damaged/defective merchandise must be reported to [email protected] within 3 days of the delivery date

Lost Packages:

Incorrect address:

  • If an incorrect address is entered when placing your online order and the Bookstore is charged an address correction fee, your account will be charged for the dollar amount of that fee.

 Please contact the RCTC Bookstore staff if you have any questions, concerns, or need additional information.

 

Store Hours

 

Monday - Friday  8am-4:30pm

Saturday - Sunday: CLOSED

CUSTOMER SERVICE

 

Do you have a question or want to give feedback? Contact Us

 

CONNECT WITH US

Rochester Community and Technical College Bookstore | E-mail Us
851 30th Avenue SE | Rochester, MN 55904 | 507-285-7202
[email protected]

Rochester Community and Technical College, a member of Minnesota State. RCTC is an affirmative action, equal opportunity educator and employer.

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