Return Policy:

Last day to return Spring 23 textbooks/codes for a refund is January 23, 2023.

All purchases after January 23, 2023 are final.

Return Policy Details:

• Original sales receipt is required for all returns
• Refund in the original form of payment.
• New books must be returned in original/pristine condition, free from any writing, highlighting, creases, bent corners, damaged pages, etc.
• Textbook purchases with supplements, discs and access codes must be returned complete and unopened.
• Shrink wrapped textbooks, course packets and access codes must be returned unopened.
• If mailing books back to us it is at the student's expense. Package must be postmarked by due date above.
• Shipping & handling charges are non-refundable.
• All returns are at the discretion of the RCTC Bookstore staff.
• General merchandise returns must be made within 10 days of purchase accompanied by receipt and in original condition, with original tags attached.

Non-returnable items:

• Calculators
• Ear buds
• Umbrellas
• Any opened electronic item
• Course packets
• Opened access codes or software
• Opened plastic-wrapped textbooks and merchandise

Online Shipping Orders:

Inaccurate Packages:

• Packages with order inaccuracies must be reported to bookstore@rctc.edu within 3 days of the delivery date

Damaged Packages:

• Damaged/defective merchandise must be reported to bookstore@rctc.edu within 3 days of the delivery date

Lost Packages:

• Lost packages should be reported to bookstore@rctc.edu within 3 days of being lost.

Incorrect address:

• If an incorrect address is entered when placing your online order and the Bookstore is charged an address correction fee, your account will be charged for the dollar amount of that fee.

 Please contact the RCTC Bookstore staff if you have any questions, concerns, or need additional information.